RBH understands that for healthcare to be affordable and effective, the system must be integrated whenever possible. That means individuals need to be able to transition from one resource to the next without interruption. RBH offers care coordination through its experience in delivering a variety of health and life solution programs. These programs are available to you now, or you can start with one, and add other programs over time as they are needed:
Provides face-to-face assessment and counseling, 24-hour crisis assistance, and online resources, including the Personal Advantage website and access to counselors online. The EAP also provides a suite of worksite and life balancing services, including legal and financial services, will preparation, identity theft recovery, home ownership resources, and personal mediation services. Other optional enhancements include professional childcare, eldercare, and petcare resources.
A comprehensive wellness program that includes motivational health coaching, health risk assessment, and unlimited access to an online wellness portal with self-directed programs for weight management, smoking cessation, and personal fitness. Optional wellness program enhancements include a 24‐hour NurseLine, RBH StayActive (discount activity program), and Complementary Alternative Medicine (CAM). These additional services are also available as stand-alone programs.
A comprehensive maternity management program that includes health assessments, postpartum assessments, ongoing access to a registered nurse, online resources, participation incentives, and optional, employer sponsored incentives.
With more than 15 years of experience as an independent, regional managed behavioral healthcare organization (MBHO), RBH offers comprehensive services, including customer service, utilization management, network management and clinical excellence, risk contracting and claims payment, and program integration with the EAP and RBH Wellness Connection™. Managing care is more important than ever, especially with federal mental health and substance abuse parity now enacted.
With the most comprehensive monitoring and return to work program in the country, RBH offers the "Gold Standard" of monitoring, including the expertise and bandwidth to get employees with substance abuse and mental health issues back to work without compromising workplace safety. The service offers a virtual “medical home” where patients, providers, RBH, and other key members in the recovery support system work together to help individuals stay on track, including adhering to treatment plans, attending appointments, and participating in recovery groups..